ServiceNow Developer - Python & Cloud

• A highly skilled technology professional with deep expertise in Data & AI, Machine Learning, Python, Java, and cloud ecosystems (AWS and Azure), ITSM tools like Service Now, consistently driving innovation, automation, and business value.

Provides Software Applications Engineering support for an assigned set of applications / project areas. • Performs coding and unit testing activities and detects fixes based on provided design documents and project guidelines (e.g., coding guidelines, CI, source codes process, check ins / check out process, etc.). • Meets delivery key responsibility areas (KRA) and service level agreements (SLAs). • Performs build and deployment activities for application development efforts, following defined processes and procedures for delivery and deployment. • Based on use cases and requirements, explores alternative solutions and selects the best option – through the application of decision analysis and resolution (DAR) techniques. • Validates the integrity of pre-production environments, such as development, test, QA and staging environments. • May perform development and testing of processes used for configuration management, deployment and automation. • May perform configuration management functions including implementation and support of configuration management systems and processes (i.e., source code management, workflow, issue tracking, deployment, provisioning and testing automation). • Provides impact analysis details for assigned work. • Recommends and helps implement continuous process improvement. • Trains / mentors less experienced team members.

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