ServiceNow Developer

Cohere is seeking ServiceNow Developer.

This candidate will support our client with design, creation, deployment, and maintenance of multiple ServiceNow applications supporting the Intelligence Community.

• Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, ITBM, ITOM, CSM, Service Portal, HR Module, Asset Management, Change Management, Custom Development, etc.
• You will be responsible for helping to develop code, unit test, hold code reviews, check in code and help to build the code pipeline for continuous integration/continuous delivery.
• Customize ServiceNow applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API
• Create, maintain configuration management on the ServiceNow platform in all environments
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
• Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals
• Provide expertise in standards and validations (e.g., ISO 9000)
• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer
• Act as key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts
• Champion awareness training and implementation of business processes
• Develop process documentation, testing, workflows, and work plans
• Lead workflow presentations to leadership and Mission Partners as required
• Coordinate with multiple departments within and outside of the customer’s organization to accomplish project tasks
• ​Independent self-starter and proactive at developing solutions and solving business problems using ServiceNow