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ServiceNow Developer
Saronic Technologies
Austin, USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 1 weeks ago
ServiceNowJavaScriptGlide APIsFlow DesignerIntegrationHubREST
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ServiceNowJavaScriptGlide APIs
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ServiceNowJavaScriptGlide APIsFlow DesignerIntegrationHubREST
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Key Responsibilities:
- Serve as the primary developer and administrator for the ServiceNow platform across the enterprise environment
- Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs
- Build and manage Flow Designer flows, Subflows, and Actions to automate IT and business processes
- Administer Update Sets and manage change promotion across Dev, Test, and Production environments
- Design and deploy IntegrationHub spokes and spoke actions to automate workflows with enterprise identity, patch management, and monitoring platforms/tools
- Build and maintain REST/SOAP integrations with internal systems and third-party tools
- Configure and mature the Change Management module including change models, approval workflows, CAB automation, and risk assessment policies
- Mature and maintain the CMDB including Discovery schedules, normalization rules, CI relationships, and data reconciliation
- Manage Hardware Asset Management Pro configurations including asset lifecycle stages, disposal workflows, and reporting
- Administer and optimize Discovery, MID Server configurations, and Service Mapping for infrastructure visibility
- Design, build, and maintain Service Catalog items and Record Producers to expand self-service capabilities
- Continuously improve the end-user experience through portal customization and feedback-driven iteration
- Enforce Access Control Lists (ACLs) and role-based access controls (RBAC) to protect sensitive data
- Partner with IT leadership and process owners to gather requirements and deliver scalable platform solutions
- Document technical designs, integration architecture, and operational runbooks
- Provide Tier 3 support and serve as the escalation point for platform-related incidents
Required Qualifications:
- 3+ years of hands-on ServiceNow development and administration experience
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