ServiceNow Associate

We are seeking a motivated and detail-oriented Associate, IT Solutions, with a focus on ServiceNow CMDB Administration. This role will be responsible for the management and maintenance of the Configuration Management Database (CMDB) within the ServiceNow platform. The successful candidate will collaborate closely with various IT teams and business partners to gather, analyze, develop, document, and communicate business requirements, ultimately contributing to the delivery of effective IT solutions.

The Associate, IT Solutions, will perform a range of tasks to support the ServiceNow CMDB, including but not limited to:

Performs tasks such as, but not limited to, the following:

Collect, analyze, and document business requirements

Work with various IT teams to understand their CMDB needs and contribute to the development and delivery of IT solutions

Respond to system problems by analyzing the issue, identifying root causes and determining the next course of action

Participate in various IT projects as required

Assist in the ongoing maintenance and integrity of the ServiceNow CMDB

Assist in the development and documentation of workflows and processes related to CMDB data management and governance

2years of relevant work experience in ServiceNow.

Bachelors Degree or consideration of an equivalent combination of education and experience.

Educational Requirements may vary by Geography

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

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