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Service Technician I
Securitas Technology
Chesapeake, USA
Full-time
Mid
Onsite
USD 26-35 hourly / hour
Discovered 1 weeks ago
Microsoft OfficeBoschSilent KnightSimplexNotifierEdwards
Free
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Microsoft OfficeBoschSilent KnightSimplexNotifierEdwards
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Job Duties
- Respond to trouble tickets to ensure application uptime and system performance.
- Work individually and as a team to diagnose and resolve application issues.
- Execute preventative maintenance tasks to maximize application availability and identify system faults.
- Perform routine configuration changes (user permissions, application configuration, etc.)
- Document all system modifications through a digital change control tracking system.
- Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
- Perform pre-deployment end to end testing of all upgrades and major modifications.
- Perform on site installations of software upgrades and major modifications.
Minimum Requirements
- High School diploma required or equivalent.
- Experience installing and troubleshooting low voltage equipment
- Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
- Fire alarm experience: Bosch, Silent Knight highly preferred Simplex, Notifier, Edwards, Siemens, or other commercial fire systems a plus NICET certification or State Fire License preferred
- Bosch, Silent Knight highly preferred
- Simplex, Notifier, Edwards, Siemens, or other commercial fire systems a plus
- NICET certification or State Fire License preferred
- ESA Certified Alarm Technician preferred
- NTS Certified Service Technician preferred
- Working knowledge of network communications and IP addressing
- Certifications in enterprise grade CCTV, Access Control a plus
- Strong working knowledge of Microsoft Office
- Strong written and verbal communications skills
- Excellent problem solving and analytical skills.
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