Service Technician

We are currently recruiting for:

Position: Service Technician Location: Edinburgh Job Type: Full Time, Permanent

What you’ll do:

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands-on brand-new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

We’re looking for a teammate with stellar customer service, a willingness to learn, and a real motivation to build skills as a technician.

What you’ll bring to the team:

Self-motivation, a positive team-focused mentality, plus a willingness to pitch in on any task

Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days

Top-notch communication skills

Impressive attention to detail and a love for tinkering ‘til you figure it out.

Eagerness to learn the ins and outs of servicing bicycles

A desire to continually learn proper service methods and new technologies

If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!

Benefits here at Trek:

25 days annual leave per year, plus bank holidays

Discounted employee purchase scheme on bikes, parts and accessories

24/7 employee assistance program and counselling services

24/7 virtual GP services

Healthcare cashback scheme

Gym membership discounts and discounts on other health and wellbeing brands

Annual paid time off for charity work

Death in service benefit

Cycle to work scheme

Salary Sacrifice EV vehicle scheme

If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.