Service Technician

Inspect, test and diagnose batteries, chargers and related equipment using approved fault-finding methods and diagnostic tools.

Perform authorised repairs, battery builds, component replacement and corrective maintenance in line with technical procedures.

Verify repairs through functional, charging and safety testing before release.

Identify warranty or non-conforming products and escalate findings as required.

Receive, inspect and record incoming stock, reporting discrepancies or damage.

Maintain accurate inventory records, stock locations, transfers and adjustments within the ERP system.

Conduct cycle counts and stocktakes, investigating variances as required.

Store batteries, chargers, parts and dangerous goods in accordance with approved requirements.

Manage stock rotation and quarantine damaged or non-conforming items.

Assist with installations, preventive maintenance, breakdown repairs and equipment replacements at customer sites.

Diagnose, repair, install and commission equipment within authorised competencies.

Maintain accurate service records, communicate progress and obtain customer sign-off on completed work.

Manage tools, parts and equipment required for field activities.

Pick, prepare, test and label products in accordance with customer orders and work orders.

Pack and secure equipment to meet transport, dangerous goods and customer requirements.

Coordinate freight and dispatch activities and ensure all documentation is completed accurately.

Escalate shortages, delays, damage or other issues affecting customer deliveries.

Review work requests, confirm scope, priorities and completion requirements.

Accurately record labour, parts, stock movements, serial numbers and test results in company systems.

Maintain warehouse housekeeping, safe storage practices and operational work areas.

Complete inspections of forklifts, lifting equipment, tools and test instruments, reporting defects and removing unsafe equipment from service where required.

Relevant electrical, automotive electrical, mechanical, electro-mechanical or industrial trade qualification.

Experience with motive-power lead-acid or lithium-ion batteries, industrial chargers and battery monitoring systems.

Experience with cycle counting, stocktakes, serialised inventory, non-conforming stock and dangerous-goods storage.

Queensland electrical work licence or other relevant licence/authorisation.

White Card, First Aid, Working at Heights, EWP or dangerous-goods awareness training.

Experience using mobile field-service, asset-management or ERP systems.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.