Service Supervisor I

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

You’ll help lead the delivery of the welcoming shopping experience Farm Boy is known for by combining hands-on supervision with exceptional customer service. Through supportive leadership, attention to detail, and strong team engagement, you’ll help ensure your department is always ready to serve our customers with confidence and care. Here are some of the other ways you’ll help us stand out:

Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.

Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.

Provide floor supervision and team support by delegating tasks, coordinating meal breaks, receiving and storing orders, completing 2x2s, and ensuring daily readiness for business.

Package, stock, and rotate display counters and shelves to maintain high product quality, freshness, and presentation standards.

Foster a culture of trust and inclusion by providing hands-on training and coaching focused on floor operations, department standards, and service excellence.

Promote company policies and clearly communicate department updates and business objectives as shared by the store leadership team.

Support the team with additional duties on a periodic basis.

We provide the opportunity, and you bring the potential.