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The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.
Service Supervisor - DH Pace Company, Inc.
DH Pace Company, Inc. in Austin, TX, is hiring a Service Supervisor for our Commercial Operations team! If you have strong leadership skills and thrive in a fast-paced environment, please apply today!
Assist with daily scheduling of all jobs; ensuring customers’ preferences are met
Provide immediate problem-solving assistance to office staff or service technicians
Constantly monitor in Real Time service technicians’ schedules in computer to maximize efficiency and profitability
Track for jobs completed and place follow up calls to customers to ensure expectations were met
Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing
Responsible for timely completion of all administrative paperwork associated with this position
Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary
Participate in planning process and establishing department goals and objectives
Other duties assigned by manager
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Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience may be considered
Must have a valid driver’s license and a good driving record
Ability to effectively communicate with the customer and represent the company in a professional manner
Strong aptitude for technical applications and mechanical systems
Provider of door, docking, and security product solutions.
Visit company websiteJobs and hiring trendsFull-time
Mid
Onsite
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