Service Sales - Akron

• Present tailored PM program options — including comprehensive, parts-included, and predictive/diagnostic tiers — structured around each client’s budget, risk tolerance, and equipment profile
• Identify and develop ancillary revenue opportunities including planned and emergency service repair, equipment replacements, HVAC system upgrades, energy retrofits, green/sustainability projects, and tenant improvement work
• Collaborate with the Director of Service, Senior Project Managers, and Estimating to develop scopes and pricing for capital-range or complex multi-trade opportunities
• Leverage MOAC’s technical depth, design-build capability, 55-year track record, and service team quality as competitive differentiators in every proposal and client conversation Account Retention & Growth Serve as the client’s internal advocate — monitoring service delivery quality and ensuring expectations are consistently met or exceeded Conduct proactive business reviews with key accounts to evaluate satisfaction, surface new facility needs, and reinforce renewal value
• Serve as the client’s internal advocate — monitoring service delivery quality and ensuring expectations are consistently met or exceeded
• Conduct proactive business reviews with key accounts to evaluate satisfaction, surface new facility needs, and reinforce renewal value

• Serve as the client’s internal advocate — monitoring service delivery quality and ensuring expectations are consistently met or exceeded
• Conduct proactive business reviews with key accounts to evaluate satisfaction, surface new facility needs, and reinforce renewal value
• Manage contract renewal timelines and lead re-negotiation and upsell conversations well in advance of expiration Coordinate with the Service Dispatcher and field team leads to ensure smooth account onboarding and consistent service delivery for all new maintenance clients Reporting & Team Collaboration Provide weekly pipeline updates, opportunity forecasts, and activity summaries to MOAC leadership Participate in sales reviews, pricing strategy discussions, and service coordination meetings Contribute market intelligence — competitor activity, pricing trends, emerging client needs — to inform MOAC’s service strategy and positioning QUALIFICATIONS Required 3+ years of outside sales experience in commercial HVAC, mechanical services, building controls, or a closely related building systems field Demonstrated track record of closing planned maintenance contracts and managing a multi-account commercial territory Working knowledge of commercial HVAC systems including rooftop units, chillers, air handling units, hydronic systems, and building automation/controls Proficiency with CRM platforms and Microsoft Office 365 Valid Ohio driver’s license with a clean driving record Strong interpersonal, written, and presentation communication skills with a consultative sales approach Preferred Experience selling into industrial or institutional environments — healthcare, higher education, government, or Class A commercial Existing professional relationships with facility or property management contacts in Columbus, Cleveland, or surrounding Ohio markets
• Manage contract renewal timelines and lead re-negotiation and upsell conversations well in advance of expiration
• Coordinate with the Service Dispatcher and field team leads to ensure smooth account onboarding and consistent service delivery for all new maintenance clients
• Provide weekly pipeline updates, opportunity forecasts, and activity summaries to MOAC leadership
• Participate in sales reviews, pricing strategy discussions, and service coordination meetings
• Contribute market intelligence — competitor activity, pricing trends, emerging client needs — to inform MOAC’s service strategy and positioning
• 3+ years of outside sales experience in commercial HVAC, mechanical services, building controls, or a closely related building systems field
• Demonstrated track record of closing planned maintenance contracts and managing a multi-account commercial territory
• Working knowledge of commercial HVAC systems including rooftop units, chillers, air handling units, hydronic systems, and building automation/controls
• Proficiency with CRM platforms and Microsoft Office 365
• Valid Ohio driver’s license with a clean driving record
• Strong interpersonal, written, and presentation communication skills with a consultative sales approach
• Experience selling into industrial or institutional environments — healthcare, higher education, government, or Class A commercial
• Existing professional relationships with facility or property management contacts in Columbus, Cleveland, or surrounding Ohio markets

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.