Service Representative

Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency.

Service Representatives will build their territory with Account Executives to maximize the growth of the company.

Supervisor y Responsibilities:

• None

• Assists the Company in developing new business opportunities through cold calls and leads.
• Establishes a line of contact and comfort level between the customer and our company staff.
• Maintains contact with customers through sales calls and scheduled service frequency.
• Develops new and existing skills through educational programs with both Company provided and vendor supported training.
• Assists in Company marketing programs/initiatives.
• Contacts potential customers to initiate the sales process.
• Observes and benchmarks other Service Representatives and Sales Executives to establish and replicate best practices.
• Consistently introduces and implements new products and service to assigned accounts.
• Achieves and Maintains First Aid and CPR Certification and Fire Extinguisher Inspection License.
• Performs other related duties as assigned .

• High School Diploma or GED required . College degree preferred.