Service Operations Leader AME

Lead all service project management activities across the Americas region and ensure projects are delivered safely, on-time, and profitably.

Lead field execution activities including turnarounds, revamps, repairs, inspections, installations, and service projects.

Lead service estimation activities supporting aftermarket and turnaround opportunities.

Support sales organizations during opportunity qualification, customer meetings, and proposal development.

Lead planning and deployment of internal and external service resources.

Manage relationships with subcontractors, labor providers, specialty contractors, and field service partners.

Oversee service-related inventory, tooling, equipment, logistics, and mobilization readiness.

Develop and manage regional service operations KPIs and management cadence reviews.

Drive improvements in execution speed, productivity, customer responsiveness, and operational effectiveness.

SUPERVISORY RESPONSIBILITIES:

Manage superintendent leadership and establish consistent field execution standards across the region.

What We Offer You

15 days of paid time off and 12 company-paid holidays

401k plan with a 6% match

Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability

Health savings account matching

Motivating wellness program

Employee Assistance Program

Paid paternal leave

Gym reimbursement

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.