Service Operations Assistant Manager

Why choose us?

Are you ready to take the next step in your career?

Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact.

In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships.

This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest

Assists with hiring, training, scheduling, performance management (to include discipline, separations, etc.) and productivity of all service counter team members, bookkeepers, maintenance, fuel clerks, floral clerks in non-floral stores, checkers and sackers; Coordinates scheduling with the Grocery Manager

Assists with the management of all Service Counter functions

Assists with the initial interview for all departments and new team member orientations, including initial and ongoing team member paperwork (including proper documentation when appropriate)

Assists with supervising and ensuring proper checking and bagging techniques are being used

Assists with ensuring proper bookkeeping procedures are implemented

Assists with ordering supplies for front-end maintenance of store.

Coordinates needs with Grocery Manager

Assists with performance evaluations and coaching sessions of all team members within department and completion in a timely manner

Assists with general store information to the Spirit and Spirit Too publications in stores with no Talent Relations Manager

Assists with general public relations and “Spirit” initiatives within the store in stores with no Talent Relations Manager

Assists with all payroll and accounting procedures and their implementation in stores with no Talent Relations Manager

Assists with delegating and assigning trainers as necessary

Responsible for cleanliness and appearance of entire front-end, including check stands, floors, exterior front of store, parking lot, etc.

In stores without a Talent Relations Manager, assists the Service Manager with serving as the designated human resource manager to handle the hiring, training and orientation objectives

Responsible for safeguarding, controlling and monitoring all store assets, ensuring policies and procedures are implemented for control of assets

Assists with overall guest and team member safety

Greets and speaks politely with every customer on premises

Performs other duties as requested or required by management

Must be 18 years of age or older

High School Diploma or equivalent

Required to work 40 hours per week.

This will involve multiple opening, closing and day shifts depending on the store needs

Must maintain Certified Food Safety Manager certification

Minimum of one year store experience

Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours)

Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking

Ability to function as a team member and get along with others

This job description is intended to provide a high-level of general requirements for this position.

It is not a complete statement of duties, responsibilities or requirements.

Other duties not listed here may be assigned as necessary to ensure proper operations.

We also provide a variety of benefits including:

• Competitive wages paid weekly

· Access to up to 50% of your earned wages before payday, via our partnership with Stream

• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.