Service logistics Operations Specialist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Lucid Motors seeks a Service Logistics Operations Specialist to manage end-to-end spare parts logistics for its dealer and service network. The role focuses on inbound/outbound parts flow, VOR management, reverse logistics, and 3PL coordination to ensure parts availability and customer satisfaction.
Key Skills for This Role
Responsibilities
- Manage daily service logistics activities for OEM spare parts distribution to dealers, body shops, and service centers.
- Coordinate inbound shipments from OEM hubs, regional distribution centers, and local suppliers.
- Ensure efficient outbound delivery of spare parts in line with service level targets and cut off times.
- Coordinate Vehicle Off Road (VOR), emergency, and critical spare parts logistics to minimize repair lead time.
- Monitor VOR orders, pipeline status, lead times, and delivery performance.
- Work closely with 3PL warehouses and transportation providers to monitor performance against OEM SLAs and KPIs.
- Manage spare parts reverse logistics including warranty returns, core returns, campaign returns, and defective claims.
- Ensure spare parts logistics operations comply with OEM policies, SOPs, audit standards, and regulatory requirements.
- Track and analyze spare parts logistics KPIs such as on time delivery, VOR fulfillment time, and damage rates.
- Participate in logistics optimization initiatives including route optimization, lead time reduction, and cost efficiency projects.
Requirements
- Bachelor's degree or higher diploma
- Experience in service logistics or spare parts operations
- Proficiency in ERP and logistics systems (SAP preferred)
- Strong analytical, reporting, and Excel skills
- Excellent coordination and problem solving skills
Full Job Posting
Position Overview
- The Service Logistics Operations Specialist Spare Parts is responsible for managing and optimizing end‑to‑end service logistics operations that support OEM spare parts availability across the dealer and service network.
Key Responsibilities
- Manage daily service logistics activities related to OEM spare parts distribution to dealers, body shops, and service centers.
- Coordinate inbound shipments from OEM hubs, regional distribution centers, and local suppliers.
- Ensure efficient outbound delivery of spare parts in line with defined service‑level targets and cut‑off times.
- Coordinate Vehicle‑Off‑Road (VOR), emergency, and critical spare parts logistics to minimize repair lead time.
- Monitor VOR orders, pipeline status, lead times, and delivery performance.
- Escalate supply or transport issues impacting dealer service performance and implement corrective actions.
- Work closely with 3PL warehouses and transportation providers managing spare parts storage and distribution.
- Monitor 3PL performance against OEM SLAs, KPIs, and operational standards.
- Ensure correct prioritization, picking, packing, and dispatch of spare parts, especially for urgent and VOR orders.
- Manage spare parts reverse logistics including warranty part returns, core returns, campaign and recall returns, defective and damage claims.
- Ensure correct documentation, traceability, segregation, and return timelines as per OEM requirements.
- Coordinate with Warranty, Quality, and Finance teams for proper disposition and credit processes.
Minimum Qualifications
- Bachelor's degree / higher diploma
Skills
- Strong service‑level and execution‑focused mindset
- Excellent coordination and problem‑solving skills
- High attention to detail and operational discipline
- Proficiency in ERP and logistics systems (SAP preferred)
- Strong analytical, reporting, and Excel skills
- Ability to manage urgent, high‑priority spare parts demands
- Clear communication and stakeholder management skills
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Lucid Motors
Mechanical Maintenance Technician
Saudi Arabia, KSA
The Mechanical Maintenance Technician in Paint Shop is responsible for the preventive, corrective, and predictive maintenance of all mechanical equipment within the automotive p...
Automation Maintenance Technician
Saudi Arabia, KSA
Position Overview: The Paint Shop Automation Maintenance Technician is responsible for maintaining, troubleshooting, and improving automated systems within the paint shop to ens...
Tandem Press Operator (Servo)
Saudi Arabia, KSA
The Tandem Press Operator (Servo) is responsible for operating and maintaining advanced servo-driven press lines, ensuring the efficient shaping and forming of high-quality meta...
Mix Room Technician
Saudi Arabia, KSA
The role involves preparing and mixing automotive paints, ensuring quality compliance, maintaining equipment, and supporting inventory management in a safe environment.
Sr. Advisor, Parts Planning
Saudi Arabia, KSA
Responsible for demand forecasting, inventory planning, and optimizing supply chain for OEM spare parts while ensuring service levels and minimizing risks.
Finesse Technician
Saudi Arabia, KSA
The role involves inspecting, identifying, and correcting paint defects on vehicles, ensuring quality standards while maintaining safety and production efficiency.
Laboratory Technician
Saudi Arabia, KSA
Responsible for laboratory testing and analysis of automotive paint materials, ensuring quality and compliance with standards, requiring knowledge of chemical engineering and pa...
Maintenance Manager
Saudi Arabia, KSA
The role involves leading maintenance strategies, ensuring equipment reliability, and managing a team to support production efficiency and safety.
Mechanical Maintenance Technician
Saudi Arabia, KSA
Automation Maintenance Technician
Saudi Arabia, KSA
Tandem Press Operator (Servo)
Saudi Arabia, KSA
Mix Room Technician
Saudi Arabia, KSA
Sr. Advisor, Parts Planning
Saudi Arabia, KSA
Finesse Technician
Saudi Arabia, KSA
Laboratory Technician
Saudi Arabia, KSA
Maintenance Manager
Saudi Arabia, KSA