bayt
Service Implementation Specialist
Mada Al Riyadh
Riyadh, KSA
Full Time
Entry
Onsite
SAR 5,625 SAR 7,500
1 weeks ago
Microsoft ExcelGovernmental PlatformsCommunicationTeamworkArabicEnglish
Free
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Microsoft ExcelGovernmental PlatformsCommunication
About the Role
A leading international organization seeks a Service Implementation Specialist in Riyadh to execute and monitor daily HR operations via governmental platforms. The role requires a Bachelor's degree, 1-2 years of HR experience, proficiency in Arabic and English, and strong Excel skills.
Key Skills for This Role
Microsoft ExcelGovernmental PlatformsCommunicationTeamworkArabicEnglish
Responsibilities
- Execute and monitor daily procedures related to human resources services for clients
- Work on governmental platforms to implement required operations and services
- Coordinate with clients to ensure professional and efficient service delivery
- Update data and records in electronic systems continuously
- Prepare regular reports related to workflow and service quality
- Respond to client inquiries and follow up on their requests through available channels
- Ensure compliance with established standards and policies in service delivery
- Contribute to improving operations and enhancing performance efficiency
- Maintain continuous communication with the team through relevant groups and programs
Requirements
- Bachelor's degree in Business Administration, Human Resources, Information Technology, or related field
- Proficiency in Arabic and English (writing and speaking)
- 1 to 2 years of experience in human resources or related fields
- Proficiency in using computers and online platforms
- High skill level in using Microsoft Excel
- Strong communication skills and ability to work within a team
- Ability to work efficiently on governmental platforms
Full Job Posting
Overview
- A leading international organization is announcing a vacancy for a Specialist in Service Implementation in Riyadh.
- The main objective is to execute and monitor daily operations and services related to human resources through governmental platforms and electronic systems.
Responsibilities
- Execute and monitor daily procedures related to human resources services for clients.
- Work on governmental platforms to implement required operations and services.
- Coordinate with clients to ensure professional and efficient service delivery.
- Update data and records in electronic systems continuously.
- Prepare regular reports related to workflow and service quality.
- Respond to client inquiries and follow up on their requests through available channels.
- Ensure compliance with established standards and policies in service delivery.
- Contribute to improving operations and enhancing performance efficiency.
- Maintain continuous communication with the team through relevant groups and programs.
Conditions and Requirements
- Bachelor's degree in Business Administration, Human Resources, Information Technology, or a related field.
- Proficiency in both Arabic and English (writing and speaking).
- Experience of 1 to 2 years in human resources or related fields.
Required Skills and Qualifications
- Proficiency in using computers and online platforms.
- High skill level in using Microsoft Excel.
- Preference for candidates with training in computer skills or information technology.
- Strong communication skills and ability to work within a team.
- Ability to work efficiently on governmental platforms.
Job Features
- A motivating work environment that enhances professional development and career growth.
- Opportunity to contribute to the provision of high quality educational and training services.
- Medical insurance.
- 5 day work week with an average of 8 hours daily.
Financial Benefits
- Monthly fixed salary ranging from 6,000 to 6,500 Saudi Riyals.
- Additional performance bonuses reaching up to 1,000 Saudi Riyals monthly.
Key Performance Indicators (KPIs)
- Accuracy and speed of executing operations and services.
- Client satisfaction regarding the quality of services provided.
- Compliance with established policies and procedures.
- Rate of task completion within specified timeframes.
- Level of collaboration with the team in service delivery.
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