Service Delivery Leader at Minfy Technologies — Telangana, IND | Base Career

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Key Roles & Responsibilities: We are looking for a strong and hands on Service Delivery Leader – Agile & DevOps who will spearhead application delivery from Hyderabad delivery centre.

This critical leadership role is responsible for the technical delivery of application development projects including team management for mission-critical servicing applications.

The responsibility includes overall technical vision, building capabilities, planning application roadmap along with strong execution.

This leader will also be responsible to work directly with the technology and business stakeholders in the organization to shape strategy from a technical standpoint and drive delivery of that vision.

The candidate must have excellent platform instincts, strong relationship management and communication skills coupled with a passion for business, technology while delivering a world-class customer experience.

The candidate needs to have demonstrated a track record of managing all aspects of a successful software platform throughout its lifecycle.

The candidate should have strong data-driven analytical skills and be able to operate and thrive with partial information and ambiguity and have a track record of building successful teams.

An ideal candidate will have an expansive background in application development with at least 10 years demonstrated work experience, strong business judgment, strong relationship building skills, excellent interpersonal skills, ability to resolve conflicts and set priorities.

Responsibilities

Manage all aspects technical delivery of software platforms and services supporting servicing applications including, technical solutions, resource management, capacity management, knowledge management. Own delivery regardless of where responsibility lies.
Continuously partner with business and technical partners to deliver and mature the application roadmap
Enforce and improve existing Agile operating processes; Gain buy-in for operational strategies working with key partners
Work with the Business & Project teams to operationalize workflows – establish transparent routines and processes (e.g., project prioritization, review/approval processes, testing and validation) designed to effectively deploy resources

Relationship management, stakeholder Management and communications aspects are critical to this role
All operational aspects of delivery Required Candidate profile Basic Qualifications
Bachelor’s degree or equivalent experience
Demonstrated experience building new age technology teams in agile models and working directly with business and IT stakeholders in a leadership role
15+ years of hands-on application development work experience, including minimum of 5 years of leadership experience
Must have a comprehensive understanding of the technical and delivery impact from decisions affecting domain scope, staffing, technology, and calendarization of deliverables
Experience shaping technical products or services
Demonstrated ability to define, prioritize and deliver best in class software service products
Ability to think strategically and to stay on top of tactical execution
Capacity to develop and maintain comprehensive set of technical plans
The ability to succeed in a cross-matrixed organization that relies on building support in other groups
Ability to adapt to shifting goals and activities; Ability to manage multiple activities in parallel
Self-starter with the ability to define goals and strategies with minimal management oversight
Willingness to take risks to develop a technology in unchartered waters, ambition to set a new technical standard
Has the innate ability to inspire passion in others - a proven leader.
Strong analytical and quantitative skills; Data driven and results-oriented Nice to Have:
Master’s degree in Computer Science, Computer Engineering or related technical discipline
AWS or any public cloud certification.

Service Delivery Leader

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