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Service Delivery & Field Operations Engineer

Danfoss
Dubai, UAE
Full Time
Mid
Hybrid
Today
VFD ConfigurationCommissioningTroubleshootingField ServiceTechnical DocumentationCustomer Relationship Management
Free

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VFD ConfigurationCommissioningTroubleshooting
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The Impact You'll Make

  • You will play a key role in growing Danfoss’ Lifecycle Services business by combining service sales enablement, operational coordination, and hands on field support.
  • You help customers maximize the performance and lifetime value of their installations while driving sustainable service growth.
  • The position will cover the MENA region.

What You’ll Be Doing

  • Lead the onsite mobilization, precise parameterization, and active commissioning of complex VFD configurations.
  • Perform essential field service activities such as complex troubleshooting, site inspections, and technical assessments.
  • Act as the critical rapid responder for field roadblocks by deploying advanced diagnostics.
  • Conduct progressive testing and site audits to guarantee installed drives meet project specifications.
  • Serve as the primary technical bridge to End Users and OEMs by delivering comprehensive reports and critical documentation.
  • Identify proactive upgrade, retrofit, and preventive maintenance opportunities directly from the field.

What We're Looking For

  • Bachelor’s degree in Electrical, Electronics, Control & Automation Engineering or in a related field.
  • At least 4 years of experience in service sales, field service, or industrial applications with a strong customer facing mindset.
  • Solid technical understanding of drives, automation, or electrical systems, including troubleshooting and commissioning basics.
  • Ability to combine commercial thinking with technical problem solving to identify and capture opportunities.
  • Strong communication and collaboration skills across customers, partners, and internal teams.
  • Self driven and proactive approach with the ability to manage both field activities and service coordination.

What You'll Get From Us

  • We promote from within and support your learning with mentoring, training, and access to global opportunities.
  • You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work life balance.
  • We strive to create an inclusive work environment where people of all backgrounds are respected and valued.
  • You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more.

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