Service - Coordinator
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Key skills for this role
Role Overview
Key Responsibilities
Collection Efforts: Contact customers via phone and email to follow up on past-due invoices and secure payments.
Account Reconciliation: Review accounts to ensure payments are applied correctly and resolve discrepancies.
Negotiation: Develop payment plans with customers for outstanding debt.
Reporting: Submit daily/weekly reports on aging accounts and high-risk customers to management.
Process Improvement: Recommend adjustments to improve AR collection process.
Documentation: Maintain meticulous records of collection activities and customer correspondence.
Qualifications / Requirements
Bachelor: in Accounting, Finance, or Business Administration.
Previous experience in credit and collections or accounts receivable.
Strong written/verbal communication, negotiation, and customer service skills.
Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and MS Excel.
Languages: Arabic & English.
Key Skills for This Role
Full Job Posting
About the role
Key Responsibilities
Collection Efforts: Contact customers via phone and email to follow up on past-due invoices and secure payments.
Account Reconciliation: Review accounts to ensure payments are applied correctly and resolve discrepancies.
Negotiation: Develop payment plans with customers for outstanding debt.
Reporting: Submit daily/weekly reports on aging accounts and high-risk customers to management.
Process Improvement: Recommend adjustments to improve AR collection process.
Documentation: Maintain meticulous records of collection activities and customer correspondence.
Qualifications / Requirements
Bachelor: in Accounting, Finance, or Business Administration.
Previous experience in credit and collections or accounts receivable.
Strong written/verbal communication, negotiation, and customer service skills.
Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and MS Excel.
Languages: Arabic & English.
What we offer you
Excellent opportunities for development, along with a competitive salary and company bonus scheme.
A great working environment.
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
About Sulzer
Sulzer is a Swiss industrial engineering and manufacturing company that develops flow-control, pumping and chemical-processing technologies and provides services for critical equipment. Founded in Winterthur in 1834, it serves industries including water, energy and chemicals through a global network of manufacturing and service sites.
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