Service Cloud Account Executive - KSA
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Key skills for this role
Role Overview
Drive awareness of Salesforce Service Cloud, including Service and Support, Call Center Application, and Field Service Management solutions.
The role focuses on formulating sales strategy, growing revenue in the existing customer base, and developing new commercial customers.
Work cooperatively with the Core Account Executive and broader account team.
Key Skills for This Role
Full Job Posting
Role Description
Drive awareness of Salesforce Service Cloud, including Service and Support, Call Center Application, and Field Service Management solutions.
The role focuses on formulating sales strategy, growing revenue in the existing customer base, and developing new commercial customers.
Work cooperatively with the Core Account Executive and broader account team.
About Salesforce and Service Cloud
Salesforce is a global customer relationship management company whose platform connects businesses with customers across sales, service, marketing, commerce, and related areas.
Service Cloud is a cloud-based customer service application supporting customer activity views, field service, web chat, CTI, social customer service, and multichannel agent productivity.
Your Impact
- Work with current and prospective customers as a trusted advisor to understand their challenges and goals.
- Consult with customers on Salesforce Service Cloud solutions that help achieve business objectives.
- Contribute to business growth as a valued member of a fast-paced, collaborative sales community.
Requirements
- Experience and a consistent track record in solution sales within the software industry.
- Excellent interpersonal and communication skills.
- Ability to manage multiple competing priorities and perform under time constraints.
- Strong written, verbal, and presentation skills.
- Creative approach, strong problem-solving skills, and ability to succeed in a fast-paced environment.
- Proven ability to work effectively as part of an extended sales team.
Benefits and Development
- Training and development are provided in professional growth and product knowledge.
- Benefits include health insurance, pension contributions, employee stock purchase participation, wellbeing support, education funding, additional charitable-cause leave, parental leave, and childcare support.
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