greenhouse
Service Associate - New Gym Opening!
EōS Fitness
CAN
Mid
Discovered 1 weeks ago
Free
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Responsibilities:
- Greet members and guests with a friendly and professional attitude
- Provide information about gym services, programs, and membership options.
- Address member inquiries, concerns, and complaints promptly and professionally.
- Check-in members and guests using the gym’s management system.
- Oversee and manage check-in alerts and notifications.
- Ensure the front desk area is clean, organized, and stocked with necessary supplies.
- Process payments for memberships, classes, and retail items.
- Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
- Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
- Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.
Qualifications:
- Previous experience in customer service or front desk role.
- Experience or strong interest in the fitness industry is a plus
- Excellent interpersonal skills with a customer-focused attitude.
- Ability to multitask and handle a fast-paced environment.
- Proficiency in MS Office and familiarity with gym management software.
- Strong organizational and problem-solving skills.
- Flexibility to work evenings, weekends, and holidays as required.
- And, of course, someone who embraces our Core Values!
Requirements:
- CPR certification required within 30 days of hire.
- Must attend all mandatory company trainings withing 30 days of employment.
- Follow all current company policies and standard operating procedures, which may be updated or changed over time.
- Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
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