Service Architect Associate

What we need from you:

• ITIL (v4) preferable, with an awareness and understanding of other service methodologies such as SIAM, Agile and Lean beneficial
• Experience of working within an IT Services organisation beneficial
• Contract review experience in an Operational capacity, focussed on requirements and solutions alignment
• Demonstrable experience of working in a highly analytical way to find creative solutions to challenges
• Excellent written and oral skills, with the ability to present information clearly, persuasively, and elegantly, ensuring effective communication
• Ability to develop and maintain strong relationships within a cross-functional virtual team and with key stakeholders
• Demonstrable organisational skills and attention to detail

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

In this role, we can offer the following flexible working patterns:

• Hybrid working 2-3 days in the office and 2-3 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential.

You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider.

Any information you share on your application will be treated in confidence.

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience.

That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.