indeed
Service Advisor
800MotorGuru Auto Repair Services LLC
Dubai, UAE
Full Time
Mid
Onsite
AED 3,500/month / month
Today
Customer ServiceAutomotive Repair KnowledgeCost EstimationInvoicingSchedulingCommunication
Free
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Customer ServiceAutomotive Repair KnowledgeCost Estimation
About the Role
800MotorGuru Auto Repair Services LLC seeks a Service Advisor to greet customers, provide repair estimates, coordinate with technicians, and ensure customer satisfaction. Requires previous automotive service advisor experience and strong knowledge of automotive systems.
Key Skills for This Role
Customer ServiceAutomotive Repair KnowledgeCost EstimationInvoicingSchedulingCommunication
Responsibilities
- Greet customers warmly and listen to their concerns about vehicle issues
- Provide accurate information on recommended services, repair options, and cost estimates
- Coordinate with technicians to ensure timely and efficient completion of repairs
- Maintain clear communication with customers regarding repair status and timelines
- Generate repair orders, invoices, and process payments
- Promote additional services and preventative maintenance when appropriate
- Ensure customer satisfaction through follow up and exceptional service
Requirements
- Previous experience as a Service Advisor or in a customer service role within the automotive industry is mandatory
- Strong knowledge of automotive systems and repair procedures
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast paced environment
- Proficiency in using computer systems for invoicing and scheduling
Full Job Posting
Company
- 800MotorGuru Auto Repair Services LLC
Responsibilities
- Greet customers warmly and listen to their concerns about vehicle issues.
- Provide accurate information on recommended services, repair options, and cost estimates.
- Coordinate with technicians to ensure timely and efficient completion of repairs.
- Maintain clear and open communication with customers regarding repair status and timelines.
- Generate repair orders, invoices, and process payments.
- Promote additional services and preventative maintenance when appropriate.
- Ensure customer satisfaction through follow up and exceptional service.
Requirements
- Previous experience as a Service Advisor or in a customer service role within the automotive industry is mandatory.
- Strong knowledge of automotive systems and repair procedures.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast paced environment.
- Proficiency in using computer systems for invoicing and scheduling.
- A customer first mindset and a proactive approach to problem solving.
Additional Details
- Job Types: Full time, Permanent
- Pay: AED3,500.00 AED4,500.00 per month
- Work Location: In person
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