naukri
Service Advisor
Golden Dream Auto Services LLC
Dubai, UAE
Senior
Onsite
4 days ago
Customer ServiceVehicle AssessmentService EstimationAppointment SchedulingCommunication
Free
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Customer ServiceVehicle AssessmentService Estimation
About the Role
Serve as the main contact for customers, providing vehicle assessments, service estimates, and scheduling while requiring automotive knowledge and bilingual skills.
Key Skills for This Role
Customer ServiceVehicle AssessmentService EstimationAppointment SchedulingCommunication
Responsibilities
- Act as primary point of contact for customers, ensuring seamless communication regarding service needs and vehicle issues.
- Conduct thorough vehicle assessments to accurately diagnose problems and communicate findings to customers.
- Create detailed service estimates, breaking down costs and services to foster transparency and trust.
- Schedule service appointments efficiently, balancing customer needs with shop capacity to maximize productivity.
Requirements
- Act as primary point of contact for customers
- Conduct thorough vehicle assessments
- Create detailed service estimates
- Schedule service appointments efficiently
Full Job Posting
Key Responsibilities
- Act as the primary point of contact for customers, ensuring a seamless communication flow regarding service needs and vehicle issues.
- Conduct thorough vehicle assessments to accurately diagnose problems and communicate findings to customers in an understandable manner.
- Create detailed service estimates for customers, breaking down costs and services to foster transparency and trust.
- Schedule service appointments efficiently, balancing customer needs with shop capacity to maximize productivity.
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