successfactors
Service Advisor
Eagers Automotive Limited
Cairns, AUS
Full-time
Entry
Onsite
Discovered 1 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanRole Overview
As a Service Advisor , you will be the key link between our customers and workshop team, delivering a seamless service experience from vehicle drop-off through to handover. You will play a vital role in ensuring customers receive professional advice, clear communication, and exceptional service throughout their ownership journey.
Key responsibilities include:
Welcoming customers and managing service bookings
Prepare repair orders and explain recommended work clearly.
Liaise with technicians and parts teams to provide accurate progress updates.
Obtain customer authorisation and maintain timely communication.
Coordinate vehicle handover and payment processes.
Maintain accurate records and support daily workshop flow.
Full Job Posting
About the Dealership
Ireland's of Cairns has proudly served Far North Queensland for over 100 years. We have built a strong reputation for reliability, excellence, and delivering exceptional customer service to our local community. As a trusted automotive business with deep community roots, we are committed to providing outstanding customer experiences and creating a supportive environment where our people can thrive.
About the Role
As a Service Advisor , you will be the key link between our customers and workshop team, delivering a seamless service experience from vehicle drop-off through to handover. You will play a vital role in ensuring customers receive professional advice, clear communication, and exceptional service throughout their ownership journey.
Key responsibilities include:
Welcoming customers and managing service bookings
Prepare repair orders and explain recommended work clearly.
Liaise with technicians and parts teams to provide accurate progress updates.
Obtain customer authorisation and maintain timely communication.
Coordinate vehicle handover and payment processes.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Eagers Automotive Limited
Car Care Consultant
Windsor, AUS
Mid
At Metro Hyundai, Kia & GWM, we're passionate about delivering outstanding customer experiences and helping our customers enjoy confidence in their vehicle ownership journey. Representing three leading automotive brands,
Discovered TodayView →
New Vehicle Sales Consultant
Hobart, AUS
Mid
An exciting opportunity has become available for a motivated and customer-focused New Vehicle Sales Consultant to join the team at Motors Hyundai Hobart . Representing one of Australia's most recognised and innovative au
Discovered TodayView →
Vehicle Sales Consultant
Mandurah, AUS
Mid
About the Role BYD Mandurah is seeking an enthusiastic, customer-focused Vehicle Sales Consultant to join our high-performing sales team. This full-time guest-facing role is perfect for someone passionate about the autom
Discovered TodayView →
Car Care Consultant
Windsor, AUS
Discovered Today
New Vehicle Sales Consultant
Hobart, AUS
Discovered Today
Vehicle Sales Consultant
Mandurah, AUS
Discovered Today
Detailer
Cardiff, AUS
Discovered YesterdayFull-time
Vehicle Sales Consultant
Balcatta, AUS
Discovered YesterdayFull-time
Accessories Fitter
, AUS
Discovered YesterdayFull-time
New Vehicle Sales Consultant
Phillip, AUS
Discovered YesterdayFull-time
Diesel Technician
, AUS
Discovered 2 days agoFull-time