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Service Advisor
STM Auto Care
Abu Dhabi, UAE
Full-time
Entry
Onsite
Discovered 5 days ago
Automotive service advisingVehicle maintenanceVehicle diagnosticsVehicle repair processesCustomer serviceSales
Free
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Automotive service advisingVehicle maintenanceVehicle diagnostics
Role Overview
STM Auto Care is starting a new Bosch Car Service facility in Musaffah 33, Abu Dhabi.
The company is building a professional, experienced, and customer-focused team.
The Service Advisor will coordinate customer needs with the workshop team and deliver a strong customer experience.
Key Skills for This Role
Automotive service advisingVehicle maintenanceVehicle diagnosticsVehicle repair processesCustomer serviceSales
Full Job Posting
Role Overview
STM Auto Care is starting a new Bosch Car Service facility in Musaffah 33, Abu Dhabi.
The company is building a professional, experienced, and customer-focused team.
The Service Advisor will coordinate customer needs with the workshop team and deliver a strong customer experience.
Key Responsibilities
- Welcome customers and understand their vehicle service and repair requirements.
- Prepare job cards, estimates, and service recommendations.
- Coordinate with technicians and workshop teams for timely completion of jobs.
- Keep customers updated on repair progress, costs, and additional requirements.
- Explain technical issues and repair recommendations clearly to customers.
- Maintain customer satisfaction and follow up with customers.
- Support workshop productivity and service quality targets.
Requirements
- Previous experience as an Automotive Service Advisor in the UAE.
- Good knowledge of vehicle maintenance, diagnostics, and repair processes.
- Strong communication, customer service, and sales skills.
- A valid UAE driving licence is mandatory.
- Fluency in English is required.
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