SERVICE ADMINISTR ASSISTANT

Position responsibilities

• Answer service phones.
• Take service calls from customers.
• Create orders for technicians.
• Maintain filing system.
• Order and maintain office supplies for service department.
• Close repair orders.
• Obtain purchase order number from customers if missing. May invoice orders.
• Follow up with customers on quotes.
• Assist, cover, train and cross-train on other service office job duties.
• Perform projects as requested.
• Essential skills and experience:
• Ability to organize and manage multiple priorities.
• Excellent telephone and customer service techniques.
• Strong computer proficiency.
• Commitment to company vision and mission.
• Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
• Physical demands: Employee is required to frequently sit, talk, and listen, and to use hands to finger, handle, or feel objects, tools, or controls, including computer and other office equipment. Employee is required to occasionally stand and walk. Employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: The noise level in the work environment is usually moderate; however, while performing the duties of this job, the employee is exposed to noisier shop environments. When performing duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate.
• Our mission is to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.
• We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex (including pregnancy and related medical conditions, gender identity, and sexual orientation), age, national origin, disability status, genetic information, veteran or military status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen and driving record results.