Server (MA, NANTUCKET)

Responsibilities

• Duties shall include but not be limited to:
• With a welcoming and professional demeanour, timely and accurately takes and fulfils orders and provides an exceptional dining service for members and their guests, anticipating their wants and needs.
• Stays familiar with, and accurately describes menu items and their preparation. Ensures all items served are correct and meet NGC quality standards.
• Learns and remembers members’ names and preferences.
• Communicates orders effectively to the kitchen and bar. Runs food and clears tables.
• Attends pre-service meetings and communicates questions, comments and concerns to other staff members to improve the service and experience of the membership.
• Works cooperatively with all other food and beverage staff. Assists other wait-staff and management as needed.
• Communicates specials and upcoming events to members. Maximizes sales within the dining areas using up-selling techniques.
• Performs opening and closing shift side work and weekly cleaning. Ensures table setting and presentation is to NGC standards. Helps maintain and organize dining and storage areas.
• Addresses members’ concerns immediately and to their satisfaction. Communicates any problems and potential issues to management.
• Processes sales through the Point of Sale system. Completes transactions and closing paperwork accurately and timely. Ensures chit charges are accurate and settled to the correct account
• Observes food serve safe practices and all general Club safety protocols.
• Participates in required trainings and meetings
• Performs other tasks and duties as required.