Server Assistant - Full Time

Your responsibilities will include:

• Consistently provide professional, friendly, engaging, and personalized service in accordance with Fairmont service standards
• Set and reset tables and service stations according to established meal-period and presentation standards
• Prepare and maintain mise en place and side stations to ensure the team is ready for service
• Deliver water, bread, food, beverages, condiments, and other service items accurately and promptly
• Clear and crumb tables, replace settings, and reset tables efficiently while minimizing disruption to our guests
• Anticipate the needs of guests and Servers throughout the dining experience and respond promptly to requests
• Monitor and replenish china, glassware, flatware, linen, and other service supplies
• Communicate table status, guest requests, dietary restrictions, allergies, and service priorities clearly and accurately to Servers, Culinary colleagues, and leaders
• Maintain clean, organized, safe, and properly stocked dining areas, service stations, and workspaces
• Assist with opening and closing duties, side work, and special-event or private-dining setups as required
• Build working knowledge of Notch8 menus, beverage offerings, promotions, and hotel programs to support the guest experience
• Follow all food safety, sanitation, workplace safety, departmental, and hotel procedures
• Follow Fairmont brand standards and the provisions of the applicable Collective Agreement
• Maintain professional appearance, grooming, hygiene, and uniform standards
• Participate in required briefings, meetings, training, audits, and service excellence initiatives
• Promptly report hazards, incidents, injuries, damaged equipment, and maintenance or security concerns
• Perform other duties reasonably assigned that are consistent with the nature and scope of the position

What You Bring to the Role

We’re looking for someone who enjoys working with people, takes pride in the details, and thrives as part of a busy restaurant team.

• Previous experience in a restaurant, banquet, cafeteria, or hospitality environment, with luxury hotel or upscale restaurant experience considered an asset
• Strong guest-service orientation with a warm, professional, and attentive approach
• Ability to communicate effectively in English
• FoodSafe Level 1 or equivalent, or the ability to obtain certification within the required timeframe
• Valid Serving It Right certification preferred
• Familiarity with food and beverage service and restaurant operations
• Ability to safely and efficiently carry trays, food, beverages, and service items while working in a busy Notch8 restaurant environment
• Strong communication, interpersonal, and teamwork skills
• Organized, reliable, and attentive to detail
• Ability to prioritize and remain calm and professional in a fast-paced environment with changing service demands
• Strong sense of responsibility and commitment to Fairmont service and safety standards
• Professional appearance and grooming in accordance with hotel standards
• Flexibility to work weekends, holidays, evenings, and rotating shifts as required