SeniorAdministrator - IAM Operations (IN)

• Incident & Problem Management: Handle P1/P2 major incidents, perform root cause analysis, analyze okta system logs and resolve high-complexity ticket escalations resolving complex MFA/SSO/Authentication issues. • Platform & Agent Operations: Manage Okta AD integration agents. • Workflows & Integration: Build and manage Okta Workflows and onboard advance complex enterprise applications via SAML, OIDC, and SCIM. • Collaboration: Coordinate with server and security operations and other relevant teams. • Hands on implementing and supporting OKTA and any other IAM tools. • Hands-on experience to support application integration with OKTA • Complete knowledge of process and flows of Open ID connect, SAML, OAuth. • Good to have OKTA certified Professional/Administrator. • Good understanding of IAM tools and architecture Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, ACSAT score Operational Excellence. • Build teams and manage People parameters like Utilization, Hygiene and internal compliances.