Senior Workplace Engineer

Location - Gurugram (On Site) Responsibilities - Run and support Exchange Online and Exchange Server in a hybrid setup - Keep mail flowing with connectors, domains and transport rules and use message trace for failures - Monitor health and alerts in SCOM and Microsoft portals and plan fixes and updates - Manage certificates and TLS for SMTP and web and renew or retire on time - Support Outlook and OWA and fix Autodiscover, OAB and calendar issues - Manage mailboxes and groups and set Send As and delegate access - Restore mail and run retention actions with Keepit - Operate EOP and Defender for Office 365 and handle quarantines and sending limits - Automate routine work with PowerShell and keep clear runbooks - Help the endpoint team with device onboarding, app packaging, RDS and jumphosts, WSUS patching, printing and Always On VPN Your profile - 6 to 12 years in IT with 3 to 4 years on Exchange - Strong troubleshooting for mail flow, Outlook connectivity, Autodiscover, OAB and calendars - Comfortable with EOP, SPF, DKIM, DMARC, TLS and DNS - PowerShell for day to day automation - Clear communication and solid documentation Platform knowledge - Exchange Online and Exchange Server 2016 or 2019 - Entra ID and directory sync - Outlook for Windows, macOS and mobile - Keepit for Microsoft 365 backup and restore - Nice to have Proofpoint - Nice to have Intune, SCCM, Jamf Pro, Microsoft Defender for Endpoint, WSUS, RDS and Always On VPN We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on. You will join 2,500 other ambitious colleagues across 11 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!