Build, update, and publish web pages and components across our independent agent portal, translating creative briefs and campaign strategies into polished digital experiences.
Partner with Content & Editorial to stage and implement copy, imagery, and design while maintaining brand, layout, and presentation standards.
Use HTML and CSS to fine-tune pages, troubleshoot rendering issues, and support responsive experiences across devices and screen sizes.
Manage multiple publishing requests and campaign timelines while maintaining a high level of accuracy and quality.
Personalization Execution & Validation
Build audience-targeting and personalization rules in the CMS based on campaign strategies and desired agent experiences.
Test and validate personalization before and after launch to ensure content displays accurately for intended audiences.
Investigate and resolve personalization or publishing issues, communicating findings and solutions clearly to stakeholders.
Serve as a publishing resource on personalization execution, helping teams translate targeting strategies into effective digital experiences.
Leverage Liberty Mutual's suite of AI tools to enhance personalization strategies and improve publishing processes.
Project Leadership & Collaboration
Lead complex publishing projects from intake through launch, coordinating multiple workstreams, stakeholders, priorities, and deadlines.
Use project and workflow management tools to organize work, manage competing priorities, and keep deliverables on schedule.
Partner across Marketing Strategy & Programs, Content & Editorial, and technology teams to align on solutions and move work forward.
Use available analytics and monitoring tools to support troubleshooting and inform digital experiences.
Identify opportunities to improve publishing workflows, processes, and best practices.
Collaborate closely with fellow publishers, sharing expertise and contributing to consistent, high-quality execution across the team.
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Strong knowledge of project management principles and concepts.
Proven ability to manage the project management life cycle for projects of varying complexity.
Project management certification preferred.
Ability to plan/organize/delegate work; communicate effectively; analyze and solve problems; give constructive feedback and praise; create alignment and adapt.
Displays solid business acumen and integrated thinking.
Proven business operations knowledge to include understanding the function's value chain and market conditions strongly preferred.
Competencies typically acquired through a Bachelor's degree or equivalent experience in addition to a minimum of 6 years of relevant experience to include project management work and prior experience effectively providing mentoring/guidance to others.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
About Liberty Mutual Insurance
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