Senior VoIP Engineer

Founded in 2008, what started as a small business has grown into a diverse and innovative global team owned by Cook Inlet Region, Inc. an Alaska Native Regional Corporation.

As a US Federal contractor, we are a dedicated IT Service Provider supporting the Departments of the Army, Navy, Air Force, DoD Educational Institutions, and large corporate entities.

Our expertise is in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture, IT Support, and CSfC.

If you are passionate about making a difference and thrive in a dynamic and collaborative environment, we invite you to apply to join our team.

This full-time position requires a physical presence at the worksite in Quantico, VA.

As a Senior VoIP Engineer, the individual will oversee and manage all components of the Cisco Unified Communication Manager cluster.

In this role, the Engineer will monitor and control the performance and status of voice and video resources across multiple enclaves and locations utilizing software and hardware tools.

In addition, the individual will work to ensure all voice applicable STIGs and vulnerabilities are resolved or mitigated in a timely manner.

• Performs testing, provision, operations and emergency responses for voice network operations
• Designs, configures, and installs VoIP hardware/software replacements and upgrades
• Develops and maintains all VoIP documentation (drawings, cut sheets, configurations, and deployment plans)
• Identifies and diagnoses problems and factors affecting voice services
• Provides day-to-day subject matter expert support for RKB tenant agencies