Senior Virtualization Engineer - Managed Services

Bachelor’s degree in business, computer science, a related technical degree or equivalent experience

At least five (5) years large-scale, multi-tenant Data Center environment with enterprise-class planning, design, implementation and support experience to include:

Experience with VMware virtualization technologies and infrastructure

Experience with hyper-converged infrastructure, including Cisco Hyperflex, Nutanix and/or VMware vSAN

E xperience with Cisco UCS infrastructure

At least three (3) years’ experience using scripting tools to automate both routine and complex tasks such as Microsoft PowerShell, VMware PowerCLI , and/or Cisco UCS PowerTool

Capable of resolving critical issues in a time sensitive manner, cognizant of required service levels.

Ability to establish customer trust and confidence in the CDW Managed Services knowledge of and concern for customers’ business needs.

History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the customers while meeting deadlines.

Critical attention to detail and solid creative problem-solving skills.

Ability to perform intermediate root cause analysis.

Customer Service focus and a high level of professionalism.

Ability to consistently follow policies and procedures.

Strong communication and documentation skills .

Excellent verbal and written communication skills, with the ability to effectively interact with all coworkers and stakeholders , in including senior leadership.

Must have good time management skills and be able to meet rigid and urgent assignment schedules.

Must know when to ask for assistance . Must be approachable, teachable, and a team player with a strong desire to continue learning and expanding their experience in a highly evolving technical environment.

Professional-level previous work experience in many of the following technologies and professional and technical areas: VMware, Nutanix, Cisco UCS, Dell, HPE, ITIL, is a plus.

Knowledge/experience with replication and backup technologies, is a plus.

Provide day to day operational requirements to include administering multiple virtual environments (infrastructure, hosts, appliances, VMs); alerting and error code response and resolution; ability to perform advanced troubleshooting in all focuses and related technologies, is a plus.

Virtual infrastructure performance monitoring & optimization, capacity utilization , trending and reporting, is a plus.

Provide environmental status reports and architecture documentation to support teams to assist in monitoring and reporting, is a plus.

Responsible for capacity planning and performance analysis of storage, backup and recovery infrastructure, is a plus.

Recommends changes to procedures, which result in operational optimization and improved SLAs, is a plus.

Provide consulting and mentoring of virtualization technologies on internal and external projects as well as to other CDW teams and coworkers, is a plus.

Assist in the product development process of virtualization technologies as needed to further develop CDW technology platforms and service offerings, is a plus.

Experience writing documentation, including installation guides, best practice guides, change plans and other technical documents, is a plus.

Experience working within an environment that has an advanced change management program, is a plus.

Ability to communicate with both technical and non-technical customers, both internal and external, is a plus.

ITIL Foundations Certification is a plus.

VMware Certified Professional (VCP) certification or Nutanix Certified Professional (NCP) or higher, is a plus.

Basic understanding of routing, switching and firewall infrastructure, is a plus. Pay range: $106,000 - $150,180 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.