Senior User Experience Researcher | The Points Guy

• 7+ years in UX research, consumer insights, or a related field
• Proven track record of independently leading mixed-methods research, including survey design, moderated and unmoderated interviews, usability testing, diary studies, and more.
• Demonstrated ability to synthesize findings into strategic recommendations with clearly defined implications, not just summaries
• Strong written and verbal communication skills; comfortable producing first-draft deliverables with minimal oversight.
• Experience working directly with product and design teams in an agile work environment
• Strong project and stakeholder management skills across multiple simultaneous initiatives
• Comfort with data and analytics, including reading dashboards and incorporating quantitative metrics into research

• Resourceful and solution-oriented: you roll up your sleeves, experiment with new tools when it makes sense, and find creative paths through hard problems
• Comfortable with ambiguity : you are able to bring structure to undefined problems without waiting for perfect conditions
• A natural collaborator: you genuinely enjoy building relationships across teams, not just working alongside them.

Nice to Have:

• Experience working in loyalty, travel, or credit cards
• Experience in early-stage or evolving research functions.
• Experience working on 0 to 1 product development.
• Familiarity with modern research platforms and tooling (e.g. UserTesting, SurveyMonkey, Dscout, etc.)
• Familiarity with SQL or similar tools for pulling and exploring data independently.

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role.

Where eligible, equity may also be offered separately and not included below.

Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 - $145,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance

• Holiday Pay
• 401(k) with match

• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe.

Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more.

Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees.

Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

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