Senior TPM - Global Reliability

Requirements

• 8+ years leading technical programs in a dynamic product or engineering organization, with progressive scope and complexity.
• Strong verbal and written interpersonal skills, with sufficient level of technical capability to effectively communicate with engineers and identify technical risks.
• Ability to work independently and communicate across multiple time zones.
• Excellent organizational and interpersonal/social skills, and experience handling activities across multiple teams.
• Ability to analyze large data sets and synthesize them into stories and slides
• SQL experience extracting large data sets into executive level dashboards.
• Consistent track record of delivering complex technical projects and programs with multi-functional teams.
• 3+ years of experience actively developing and managing programs within an SRE, reliability, or infrastructure organization.
• Proficient in AWS Cloud offerings (or similar cloud services)
• Direct experience with incident management programs — building or maturing severity frameworks, escalation processes, and post-incident review practices.
• Experience with data residency, compliance, or regulated infrastructure programs spanning multiple regions or jurisdictions is a strong plus.
• Familiarity with AI/ML infrastructure, LLM serving platforms, or agentic systems is a plus — or a demonstrated ability to rapidly develop technical fluency in emerging domains.
• Experience navigating large-org integrations (e.g., parent company partnerships, shared incident response, cross-org tooling) is highly valued.
• A related technical degree required.
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