Senior Therapy Coordinator

Coordinate and optimise therapist schedules and client appointments

Respond quickly to changes in availability and update our practice management system

Conduct onboarding calls with families and support risk assessment processes

Manage the administration task queue and delegate tasks effectively

Oversee invoicing and service delivery summaries across NDIS, Medicare, and private funding

Generate and maintain Therapy Support Plans

Prepare accurate reports on caseloads, productivity, and client data

Be the welcoming face of our Canberra clinic

Strong organisational skills and the ability to thrive in a fast‑paced, high‑volume environment

Confident, empathetic communication with families and clinicians

Ability to collaborate effectively with therapists, leadership, and external stakeholders

Proficiency in phone, email, and PMS‑based communication

Knowledge of the NDIS and experience in a therapy or healthcare setting (highly regarded)

Required checks: Working with Children Check, National Police Check, NDIS Worker Screening, CPR & First Aid

We’re a dedicated and passionate team of allied health professionals helping children and young people aged 0-16 to reach their full potential. Our multidisciplinary teams work closely with families to deliver personalised, evidence-based support across communication, motor, cognitive and social development. We are a registered NDIS provider and our clinics offer therapy under different funding models. As part of the APM Group, we offer the scale and stability of a global organisation, with the feel of a local team.