Senior Technical Support Engineer
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Key skills for this role
Role Overview
We are seeking a Technical Support Consultant to join our growing team.
You will play a pivotal role, in delivering exceptional customer support and technical guidance.
With a primary focus on our North America customers, you'll address their inquiries and provide efficient solutions.
Given Centric Software's specialization in fashion and consumer goods technology, you'll play a critical role in empowering businesses to bring their products to market.
To apply for this position please log into our website at www.centricsoftware.com.
Key Skills for This Role
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Qualifications:
- Demonstrated expertise in customer-facing roles, coupled with strong software troubleshooting skills
- Experience in software installation, database management (SQL Server, Oracle), and cloud infrastructure (AWS, Azure, Google Cloud)
- Bachelor’s or Master’s degree in computer engineering, IT, Fashion Design, or a related field.
- Minimum of 5 years' experience in a similar role, preferably within the technology or fashion industry.
- Familiarity with PLM/PDM solutions and cloud infrastructure is highly desirable.
- What we offer:
- Competitive salary and comprehensive benefits package.
- A dynamic and collaborative work environment within an international team.
- Opportunities for professional growth and skill development in a rapidly evolving industry
- This role is ideal for individuals eager to drive innovation and leverage cutting-edge AI technologies to enhance our product offerings at Centric Software. If you are passionate about AI/ML and possess the technical expertise to transform ideas into reality, we encourage you to apply.
- Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.
About Centric Software
Centric Software develops AI-driven product lifecycle management (PLM), planning, and pricing solutions for fashion, retail, and consumer goods industries. Majority-owned by Dassault Systèmes, it is headquartered in Campbell, California.
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