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Senior Technical Project Manager
Internet Brands
El Segundo, USA
Full-time
Senior · 5+ years experience
Onsite
USD 100000-100000 yearly / year
Discovered 1 weeks ago
CRM systems
Free
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CRM systems
Key Skills for This Role
CRM systems
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- Own end-to-end program planning and execution for backend platform initiatives — including distributed system feature development, platform consolidation, and multi-system integration workstreams. You define the plan, identify the risks, and are accountable for the outcome.
- Lead discovery and prioritization with product and engineering to translate business goals into executable program plans. Drive alignment on scope, sequencing, and trade-offs — including when to defer, when to parallelize, and when to push back.
- Develop and maintain project milestones, manage cross-team dependencies, lead resource conversations, and run communications that give stakeholders the right information at the right level of detail — from engineering standups to leadership reviews.
- Proactively surface and remove impediments before they become blockers. Identify gaps in ownership, lead issue resolution across teams, and keep multiple parallel workstreams moving without losing thread on any of them.
- Engage substantively in technical design — review system architecture proposals, data flow diagrams, and API integration specs. Ensure that requirements are fully translated into technical decisions and that those decisions are traceable through to deployment.
- Coordinate integration and onboarding work with external partners and downstream systems, including CRM integrations and client-facing delivery pipelines. Serve as the TPM point of contact for technical onboarding activities, ensuring smooth handoffs and clear acceptance criteria.
- Define, track, and report on project and system health metrics — including delivery velocity, integration success rates, and platform reliability. Build dashboards and reporting practices that make the team's work visible to the business.
- Maintain engagement during production incidents relevant to your programs — understand system behavior under failure, contribute to postmortems, and own the follow-through on remediation workstreams.
- Communicate risks, progress, launches, and retrospectives consistently and transparently across all stakeholders — calibrating technical depth to your audience without losing accuracy.
- 5+ years of technical project management experience working directly and daily with software engineering teams — not adjacent to them.
- 5+ years at a technology company, preferably one where backend services, data pipelines, or API-driven platforms are central to the product.
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