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Senior Technical Consultant
MDS DUBAI
Dubai, UAE
Full Time
Senior
3 weeks ago
PortworxOpenShiftKubernetesStorage IntegrationCSI OperationsBackup and Disaster Recovery
Free
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PortworxOpenShiftKubernetes
About the Role
Accountable for Portworx deployment and administration, OpenShift lifecycle and Portworx upgrade management. Design, configure, and customize solutions, conduct gap analysis, and drive project implementation.
Key Skills for This Role
PortworxOpenShiftKubernetesStorage IntegrationCSI OperationsBackup and Disaster Recovery
Responsibilities
- Develop technical specifications related to company solutions and achieve final consensus
- Design, configure and customize solutions provided to clients
- Conduct gap analysis for technical issues and recommend enhancements
- Conduct upgrades and programming exercises and implementations
- Create necessary implementations through best practices and design documentations
- Conduct User Acceptance Test with the client
- Deliver technical trainings and conduct enablement sessions
- Drive project implementation to successful ending
- Assist in pre sales activities including presentations, demos, proposals and scoping
- Identify valuable information for new sales and services opportunities
- Ensure proper and updated documentation
- Promote a professional image of the company
Requirements
- Portworx deployment and administration
- OpenShift storage integration and CSI operations
- Day 2 production support and troubleshooting
- Storage performance and incident management
- Backup, DR, replication, and failover operations
- Cluster, node, and storage failure troubleshooting
- OpenShift lifecycle and Portworx upgrade management
- Bachelor's degree in Computer Science or related field
- At least 5 years of relevant experience as Portworx operations/support engineer
Full Job Posting
Job Title and Scope
- Senior Technical Consultant Portworx integrated OpenShift environments
- Accountable for Portworx deployment and administration, OpenShift lifecycle and Portworx upgrade management.
Main Duties and Responsibilities
- Develop technical specifications related to the company solutions and achieve final consensus
- Design, configure and customize solutions provided to clients as requested and validated by internal and external stakeholders
- Conduct a gap analysis for all technical issues such as but not limited to interfaces to other systems and new applications/modules recommending enhancements and solving complaints and inquiries
- Highlight inconsistencies through the implementation of different solutions and take action while ensuring the company methodologies are well maintained
- Conduct upgrades and programming exercises and implementations
- Create necessary implementations through best practices and design documentations
- Conduct User Acceptance Test with the client to ensure the successful delivery of the project tasks
- Deliver technical trainings and conduct enablement sessions to colleagues on products of expertise
- Drive the project implementation to a successful ending and ensure customers’ expectations are met
- Assist in pre sales activities including presentations, demos, proposals and scoping
- Identify valuable information for new sales and services opportunities while working with the client's team
- Ensure a proper and updated documentation
Position Requirements
- Portworx deployment and administration
- OpenShift storage integration and CSI operations
- Day 2 production support and troubleshooting
- Storage performance and incident management
- Backup, DR, replication, and failover operations
- Cluster, node, and storage failure troubleshooting
- OpenShift lifecycle and Portworx upgrade management
Education and Experience
- Bachelor’s degree in Computer Science or any other related field
- At least 5 years of relevant experience as Portworx operations/support engineer with strong hands on production experience supporting Portworx integrated OpenShift environments
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