Senior Technical Architect

The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform.

We help customers accelerate their path to value with Salesforce, focused on making sure you’re set up for long-term success to tap into the full capacity of the Salesforce platform, fast.

We help you plan your strategic roadmap and we make sure you are building Salesforce so that it’s easy to maintain and adapt down the road, minimizing potential technical debt.

Our team is made up of thousands of the world’s leading Salesforce experts.

We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals.

Salesforce Professional Services is looking for a Senior Technical Architect.

You will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers.

Here are some salient responsibilities the role entails:

Serve as a trusted advisor to the client * Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise * Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value * Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking * Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution * Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners * Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward * Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs * Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform