Senior Technical Architect, Application Development & Support

Responsibilities

• Acts as lead developer and technical design authority for applications in scope, setting coding standards, design patterns, branching strategy, and definition of done for internal and vendor developers.
• Translates business requirements and project goals into platform, solution, and coding specifications and credible estimates, and performs code review across all platforms in scope.
• Designs, develops, tests, and releases applications on the OutSystems 11 platform, including reactive web/mobile apps, BPT flows, and REST/SOAP integrations, and owns OutSystems architecture, governance, and technical debt management.
• Manages the OutSystems application lifecycle through LifeTime, including environment management, deployment across development/test/production, and coordination of platform upgrades with OutSystems and infrastructure teams.
• Develops, enhances, debugs, and supports Java and Microsoft .NET/C# applications and services, including REST/SOAP web services and background/batch processing.
• Designs, builds, and supports MuleSoft integrations, including API-led connectivity, DataWeave transformations, API Manager policies, and runtime deployment and monitoring.
• Coordinates integration of applications with core corporate systems (ERP, Online Store, customer-facing platforms), and ensures a common user experience across customer, member, and external-facing applications.
• Designs, develops, reviews, and tunes relational database objects and data models, and resolves query, locking, and database performance issues.
• Diagnoses issues spanning application, operating system, database, and network layers, and works with infrastructure, cloud, network, and security teams on platform dependencies.
• Establishes application monitoring, alerting, and performance baselines, and conducts load, stress, and performance testing ahead of significant releases.
• Applies secure coding practices aligned to OWASP Top 10 and ASVS, runs and remediates findings from static/dynamic application security testing and dependency scanning, and manages application secrets, keys, and certificates.
• Embeds privacy by design into solution design and build, working with Legal, Privacy, and GRC functions, and supports audits and customer security questionnaires relating to applications in scope.
• Owns patch and version currency for application platforms, runtimes, frameworks, and third-party libraries, planning and executing upgrades within change control.
• Defines and maintains the test approach (unit, integration, regression, UAT support, and automation), and manages source control, branching, build/release pipelines, and deployment automation.
• Owns configuration, refresh, data masking, and access control of development and test environments.
• Provides Level 2 and Level 3 application support, triaging and resolving incidents against defined SLAs, conducting root cause analysis, and participating in major incident response and on-call arrangements.
• Writes technical documentation, including installation guides, runbooks, FAQs, and end-user instructions.
• Supports, patches, and maintains legacy collaboration and content platforms such as Jive, managing associated risk and planning migration or decommissioning.
• Directs external development vendors, systems integrators, and contract resources, including scope, statements of work, acceptance criteria, and knowledge transfer, and manages platform vendor relationships including licensing and renewals.
• Researches and evaluates new technologies, identifies and reduces technical debt, proposes modernization and rationalization of the application portfolio, and drives down repeat incident volume through permanent fixes and automation.
• Completes special projects and reports as required.

Education & Experience

Skills

• Working knowledge of server operating systems, networking fundamentals, application servers, and application performance monitoring, sufficient to isolate issues across application, database, OS, and network layers.
• Working knowledge of privacy and data protection requirements relevant to a global organization (PIPEDA, Quebec Law 25, EU/UK GDPR) and their application to system design and data handling.
• Experience with secure development practices and the OWASP Top 10, static and dynamic application security testing, and remediation of vulnerabilities and penetration test findings.
• Deep understanding of and strong interest in developing applications from concept, with full understanding of object-oriented methodologies, web services, and software architectures.
• Knowledge of information architecture, interface design, project management, agile development, versioning software, and development workflow.
• Strong verbal communication and interpersonal skills to understand business needs and translate technical issues.
• Good organizational skills with the ability to work independently and in a team; moderate end-user design skills.
• Experience supporting, migrating, or decommissioning legacy collaboration and content platforms such as Jive considered an asset.
• Certifications considered an asset: OutSystems Developer or Tech Lead (or Architecture Specialist), MuleSoft Certified Developer, Microsoft Certified Azure Developer Associate (AZ-204), Oracle Certified Professional Java SE, ITIL Foundation, and CSSLP or equivalent secure development certification.
• This is a hybrid position requiring regular in-person attendance and punctuality in accordance with Company policies. Additionally, the ability to interact well with other employees and work overtime, as necessary, is required.
• The typical hiring range for this position is $100,890 - $132,416, however, based on a variety of considerations (such as education, licenses, certifications and/or experience,) CSA Group reserves the right to flexibility outside of the stated range.