Senior Team Lead | Engineering, AI & Data - Engineering | Linux Admin

Senior Team Lead | Engineering, AI & Data - Engineering | Linux Admin • Job requisition ID : 108138 • Location : Bengaluru • Entity : Deloitte Touche Tohmatsu India LLP

Engineering helps Reimagine and re-engineer mission-critical operations and processes; Leverage engineering-led design, deep industry knowledge, and AI and data-driven insights to transform the technology platforms at the heart of business.

Working alongside team, we empower and drive mission-critical solutions whether we need to modernize existing systems or implement new technology products and platforms. Through innovation, we improve financial performance, accelerate new digital businesses and fuel growth. Learn more about Engineering, AI and Data

Ensure 24/7 availability of SAP systems within the SAP ECS environment, responding promptly to alerts and incidents in the Linux OS and infrastructure layers across Hyperscalar and SAP Data Centres.

Act as the L3/L4 escalation contact for critical production issues, strictly adhering to change management protocols during service request execution.

Optimize standard operating procedures by leveraging automation techniques and implementing automation solutions to enhance platform operations, efficiency, and reliability.

Lead continuous improvement initiatives to enhance cloud services for SAP Applications, emphasizing scalability, security, and performance.

Collaborate with a diverse, multinational team to deliver world-class cloud services tailored to SAP Applications for global enterprise customers.

Contribute to designing and implementing strategies to optimize the customer experience and ensure compliance with service level agreements (SLAs).