Senior Systems / Project Engineer – MSP

Link High Technologies Inc. is an established Managed Service Provider (MSP) based in Florham Park, NJ supporting businesses throughout Northern New Jersey, Eastern Pennsylvania, and New York City.

We are seeking an experienced Systems / Project Engineer with strong MSP experience who thrives in a fast-paced environment and takes ownership of technical issues from start to resolution.

This role is ideal for someone who enjoys solving complex infrastructure problems, collaborating with teammates, and working directly with clients to deliver reliable solutions.

This is an in-office position based in our Florham Park office, with occasional travel to client sites for projects and support.

Applicants must have recent MSP experience.

• Extreme ownership of issues until full resolution
• A methodical troubleshooting approach
• Willingness to assist teammates when they are stuck
• Strong documentation practices in ITGlue
• Understanding of full client environments beyond assigned tickets
• Clear communication with both clients and internal teams
• A commitment to continuous learning and improvement

• Perform Office 365 migrations and administration
• Deploy and support Azure servers and Azure Virtual Desktop
• Support and expand on-premise server infrastructure
• Troubleshoot escalated issues from the remote support team
• Configure and maintain corporate firewalls such as SonicWall
• Support networking infrastructure including VLANs and connectivity
• Maintain accurate documentation within ITGlue
• Work with the support team, technical account managers, and project team
• Provide client-facing technical guidance and solutions
• Participate in both remote support and onsite project work
• Participate in an on-call rotation with the rest of the technical services team