Senior Systems Integration Manager

You partner with commercial leadership to optimize systems, tools, and workflows across the customer journey.

You support administration, optimization, and adoption of commercial technologies — CRM, analytics, demo environments, and enablement tools (e.g., HubSpot).

You build dashboards and reporting that give leadership real visibility into customer health, adoption, and commercial performance.

You enable internal teams through training, documentation, and process standardization.

You act as a connector across Commercial, Product, Engineering, Clinical, and Operations.

You drive alignment on customer priorities, technical readiness, and commercialization strategy.

You influence how Beacon scales its customer experience without sacrificing technical or clinical rigor.

4+ years of experience in implementation, solutions engineering, or sales engineering roles in health tech, medtech, or SaaS. Please note this role sits in the Commercial org, not Engineering.

Bachelor's degree in Biomedical Engineering, Computer Science, or a related technical discipline; equivalent practical experience will be considered.

Direct experience working with enterprise customers in a technical, operational, or consultative capacity.

A track record of supporting enterprise-level technical sales and implementations end-to-end.

Strong background in software integrations, APIs, and data interoperability (HL7/FHIR preferred).

Familiarity with healthcare IT systems and interoperability standards (EHR/EMR, PACS, LIS) and hospital data environments.

Working understanding of U.S. healthcare systems, reimbursement models, and regulatory environments (HIPAA, FDA, CMS), and comfort operating in a regulated industry where compliance is non-negotiable.

Working knowledge of medical terminology and clinical workflows.

Demonstrated success working cross-functionally with product, engineering, customer-facing, and commercial teams.

Proficiency with CRM systems (e.g., Salesforce, HubSpot), analytics and reporting tools, demo environments, and Microsoft Office Suite.

Experience in digital health, healthcare SaaS, medical devices, diagnostics, or Software as a Medical Device (SaMD) — particularly sleep medicine, neurology, or physiologic monitoring.

Experience owning implementations, integrations, or workflow design.

Experience working with regulated products or FDA submissions.

Exposure to cloud architectures (AWS/Azure/GCP) or machine learning workflows.