Senior System Engineer

We're looking for a Senior System Engineer to manage and operate IT systems and infrastructure, including systems administration, updates, performance monitoring, and troubleshooting — in line with approved policies and procedures to ensure continuity and operational efficiency.

• Manage and monitor all installed IT systems and infrastructure
• Install, configure, test, and maintain operating systems, application software, and system management tools
• Apply quality-control procedures to ensure systems remain efficient and operational
• Monitor and test application performance, identify bottlenecks, and work with developers on fixes
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel to resolve issues
• Maintain security, backup, and redundancy strategies
• Troubleshoot and resolve technical issues, providing 2nd/3rd-level support
• Conduct root-cause analysis for service interruptions and establish preventive measures
• Create reports and documentation outlining findings and solutions
• Write and maintain scripts to increase system efficiency and reduce manual intervention
• Carry out related data/information exchange communications
• Perform other related tasks as assigned

• Bachelor's degree in Computer Science, Information Systems, or related field
• Minimum 5 years of experience in IT systems administration and management
• Proven hands-on experience installing, configuring, and troubleshooting Windows-based environments and virtualization platforms

• Technical certifications from Cisco, Microsoft, Oracle, or equivalent
• Prior experience delivering projects for government or public-sector clients in the Middle East
• Fluency in Arabic and English