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Senior Support Analyst, MOBO IT, Information Technology

Citic CLSA

IND

Full-time

Senior · 5+ years experience

Onsite

Discovered 3 weeks ago

JavaC#C++TypescriptPythonBash

Free

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Key skills for this role

JavaC#C++

End to end delivery of software changes, from requirement inception to production rollout.
Rotation to perform production support tasks, including but not limited to listed below.
Monitoring production environment and act on production incidents
Work on Service Request Fulfillment, Incident Management, Problem Management and Change Management.
Manage weekend events like software releases, BCP testing, exchange rehearsal etc.
Status reporting on Health Checks, Changes, Incidents, Capacity and Performance.
Documentation of Application Knowledgebase, Process.
Make monitoring tool changes aligned with changing requirements or gaps observed/reported.
Proactively highlight risk any observed and suggest ways to mitigate impact.
Suggest new ideas for Automation and be able to implement automation ideas.

Computer Science or equivalent degree
5 to 9 years Support experience in an Investment Banking or Financial Domain [Must Have]
Be proficient in atleast one of these common programming languages: Java, C#, C++, Typescript, Python, Shell scripting, PowerShell [Must Have]
Strong in SQL, Linux, Scripting using Bash / Ksh.[Must Have]
Familiar with DevOps stacks like Git, Bamboo, Jenkins, Docker, Kubernetes.
Strong understanding in entire software lifecycle, from development to production support
5+ years of experience in managing multiple applications which include in-house developed or vendor based applications.
Strong problem-solving and analytical skills.
Strong desire to learn new technologies and equities trading workflow.
Open-minded to adopt and propose best practice.
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