Senior Supervisor - Operations

Lead and supervise supervisors, team leaders, and warehouse associates.

Conduct daily shift briefings and performance reviews.

Monitor attendance, productivity, absenteeism, and manpower deployment.

Coach, mentor, and develop team members for enhanced performance.

Support recruitment, induction, and training activities.

Ensure inventory accuracy through cycle counts and physical verification.

Investigate stock discrepancies and implement corrective actions.

Monitor inventory movements and system transactions.

Ensure inventory integrity and compliance with customer requirements.

Act as the primary operational contact for customers and internal stakeholders.

Provide timely updates on operational performance and service issues.

Support customer visits, audits, and business reviews.

Resolve operational escalations promptly.

Drive productivity improvement initiatives.

Monitor throughput, utilization, and efficiency metrics.

Ensure achievement of productivity and cost-saving targets.

Support automation and process optimization projects.

Ensure compliance with Maersk safety policies and statutory requirements.

Drive warehouse 5S and housekeeping standards.

Conduct safety inspections and risk assessments.

Ensure adherence to SOPs, work instructions, and customer operating procedures.

Support internal, external, and customer audits.

Lead Kaizen, Lean, and process improvement initiatives.

Identify operational bottlenecks and implement corrective actions.

Drive reduction in overtime, damages, errors, and waste.

Support digital transformation and system enhancement initiatives.

Prepare and submit daily, weekly, and monthly operational reports.

Analyse KPI trends and implement action plans.

Present operational performance to management and customers.

Ensure timely closure of audit observations and action items.

Leadership & Team Development

Decision Making

Analytical Thinking

Problem Solving

Customer Focus

Operational Excellence

Accountability

Collaboration

Adaptability

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .