Senior Supervisor Housekeeper
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Key skills for this role
About the Role
Marriott International seeks a Senior Supervisor Housekeeper to oversee housekeeping operations, inspect guest rooms, and assist management with hiring and training. The role requires physical stamina and attention to detail to ensure cleanliness and guest satisfaction.
Key Skills for This Role
Responsibilities
- Enter status of rooms cleaned and complete checklists
- Inspect guest rooms after cleaning by Housekeeper
- Respond promptly to requests from guests and other departments
- Assist management in hiring, training, scheduling, and evaluating employees
- Follow safety and security policies and report maintenance problems
- Maintain professional appearance and confidentiality
- Welcome and acknowledge guests according to company standards
- Develop and maintain positive working relationships with team
Requirements
- Experience in housekeeping supervision
- Ability to inspect guest rooms and ensure cleanliness standards
- Physical ability to lift up to 55 pounds and push/pull loaded carts
- Ability to stand, walk, kneel, and bend for extended periods
- Good communication and interpersonal skills
Full Job Posting
Position Summary
- Enter status of rooms cleaned and complete checklists to report cleanliness and condition of each assigned area.
- Complete required Housekeeping paperwork and identify room assignments and type of cleaning required.
Responsibilities
- Inspect guest rooms after being cleaned by Housekeeper.
- Respond promptly to requests from guests and other departments.
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries.
- Complete safety training and certifications; properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests service needs; assist individuals with disabilities.
- Develop and maintain positive working relationships with others; support team to reach common goals.
Physical Requirements
- Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
- Ability to push and pull a loaded housekeeping cart and other work related machinery over sloping and uneven surfaces.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Stand, sit, kneel, or walk for an extended period across an entire work shift.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand eye coordination.
- Enter and locate work related information using computers and/or point of sale systems.
- Visually verify and interpret written documents.
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