Senior Supervisor Housekeeper
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Key skills for this role
About the Role
JW Marriott in Mecca is seeking a Senior Supervisor Housekeeper to inspect guest rooms, supervise housekeeping staff, and ensure cleanliness standards. Requires high school diploma and at least 1 year of related work experience.
Key Skills for This Role
Responsibilities
- Enter status of rooms cleaned and complete checklists to report cleanliness and condition of each assigned area
- Identify room assignments and type of cleaning required for each room
- Inspect guest rooms after being cleaned by Housekeeper
- Respond promptly to requests from guests and other departments
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
- Follow all company and safety policies; report maintenance problems, safety hazards, accidents, or injuries
- Ensure uniform and personal appearance are clean and professional
- Welcome and acknowledge guests according to company standards
- Move, lift, carry, and place objects weighing up to 55 pounds
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Ability to lift and carry objects up to 55 pounds
- Ability to stand, sit, kneel, or walk for extended periods
Full Job Posting
Position Summary
- Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area.
- Identify room assignments and type of cleaning required for each room.
- Inspect guest rooms after being cleaned by Housekeeper.
- Respond promptly to requests from guests and other departments.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.
Responsibilities
- Enter status of rooms cleaned and complete checklists.
- Identify room assignments and cleaning type.
- Inspect guest rooms after cleaning.
- Respond to guest and department requests.
- Enter guest rooms following access procedures.
- Assist management with hiring, training, scheduling, etc.
- Follow safety policies; report hazards and accidents.
- Maintain professional appearance and confidentiality.
- Welcome and acknowledge guests.
- Ensure adherence to quality standards.
- Develop positive working relationships.
- Move, lift, carry objects up to 55 pounds.
Preferred Qualification
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
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