Senior Stakeholder Engagement Manager

More than a career - a chance to make a difference in people's lives.

Key Responsibilities

• Develop and execute project-specific public engagement strategies.
• Prepare, coordinate, and distribute communications to property owners and other stakeholders.
• Manage, track, and respond to project-related inquiries from external stakeholders.
• Keep internal stakeholders informed of project developments to support successful execution.
• Participate in project team meetings, field reviews, pre-construction meetings, and customer interactions on-site.
• Partner with Government & Community Relations Managers to determine appropriate engagement approaches.
• Coordinate development of letters, presentations, and other communication materials with internal teams, including Communications, Legal, Engineering, and leadership.
• Oversee the printing and distribution of external communications.
• Monitor and document stakeholder concerns and responses for assigned projects.
• Lead the planning and execution of public information meetings.

Basic / Required Qualifications

• Bachelor's degree and at least three (3) years of relevant experience;
• In lieu of Bachelors degree(s) AND 3 year(s) related work experience listed above, High School/GED AND 7 year(s) related work experience

Specific Requirements

• Valid driver's license

Desired Qualifications

• Experience in customer delivery, distribution operations, or the utility industry.
• Strong presentation and communication skills with external audiences.
• Ability to effectively manage escalated situations and work with diverse stakeholders.
• Excellent written and verbal communication skills.
• Knowledge of project management principles.
• Customer-facing experience.
• Strong organizational, planning, negotiation, and problem-solving abilities.
• Experience leading cross-functional teams.
• Conflict resolution and stakeholder management skills.
• Proficiency in Microsoft Office applications.
• Community involvement experience in a professional or personal capacity.
• Ability to build relationships with employees, customers, vendors, service providers, and leaders at all organizational levels.
• Experience working with community organizations and senior leadership teams.
• Event and project planning experience.
• Budget management experience.

Working Conditions

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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